January 20th, 2017
Confidence is important. Many recruiters and hiring managers will suggest that a confident candidate without the exact skills will still win a job over a competent candidate who doesn’t believe in themselves. Confidence in your job search is essential for landing the right opportunity. So how do you boost your job search confidence and make sure that you’re presenting yourself in the best way possible? Here are some inside tips:
- Have a confident posture.
You remember when your mom or your teachers told you to sit up straight? While good spine health was the primary motivation for this demand, there is a lot more to it. Straightening your back and pushing your shoulders not only makes you look more confident but also helps you feel more confident. Practice your posture before meeting with a potential employer.
- Repeat a positive mantra.
Positive affirmations may sound ridiculous, but they are psychologically sound. Before you go to the interview, look at yourself in the mirror and share some positive words of wisdom to help you. If you find yourself becoming negative or losing confidence in yourself, repeat the words back to you. A good, basic, mantra is “I can do this!” But you can be creative. Find an easy way to remember motivational quotes that speak to you.
- Review kind and nice things.
Your teachers and parents probably told you often to believe in yourself. Like your posture, this wasn’t just lip service. If you believe in the positive contributions you’ve made, you’re going to be more confident overall when talking to a potential employer. Before the interview, look at your references to read nice things others have said about you. Look at old letters or anything else you’ve kept that makes you feel warm and happy about yourself.
- Dress to impress.
Lastly, what you wear is as important as how you carry yourself in an interview. If your clothes don’t make you feel good, you won’t be confident. Like the style, the color, and the way it fits you. Feel comfortable in your own skin and you’ll radiate confidence in an interview. Keep your clothes simple with few accessories, but if you have a tie clip or a necklace that makes you feel happy, wear it.
Are you prepared for your next interview? Call Harvard Resource Solutions to find out how we can help you land a new job today!
January 13th, 2017
It has taken nearly 10 years, but the job market has finally switched focus. Since the recession, companies have been in the driver’s seat. With far more qualified candidates for open jobs, a hiring manager could afford to be picky with the choices available. The pendulum has swung the other direction, and now the shoe is on the other foot altogether.
2017 is expected to be a candidate-driven market, which will require a very different method of hiring than companies have been used to. Here are some ways your organization can succeed in the coming year:
- Pay Attention to Local Salary Ranges.
Sometimes when the market is heavily skewed in favor of the candidates, salary negotiations start higher than feasible. The most important thing you can do when negotiating salary with potential candidates is to know the current data surrounding money for your specific city and the job title. The best resource for this is still Salary.com or Glassdoor.
- Assess and Streamline Your Hiring Process.
Now is also a good time to assess and streamline your hiring process. Are there any steps that are unnecessary? On the flipside, are there any prescreening tools you can use to make the process easier and fairer for you and the candidate? Look into pre-employment skills testing or work with a staffing agency to help you in the process.
- Know What You Offer That the Competition Doesn’t.
Have you had a closer look at your benefits package lately? What are you able to offer a qualified candidate that your competitors cannot? Don’t just look at the salary or the health benefits, but consider the fringe perks that can help entice a qualified candidate to accept your offer. Your office environment and company culture also play a role in this aspect of hiring.
- Understand Personal Motivation.
Lastly, before you make a hiring decision, try to drill down to the personal motivation of the candidate. Do they present themselves in a way that demonstrates their worth to your company? Are they using the candidate-driven market to position themselves above their actual accomplishments and experience? Do they want to work for your company specifically?
Are you prepared to hire in a candidate-driven market? Contact the experts at Harvard Resource Solutions to learn more today!
January 6th, 2017
Are you looking for a new job in 2017? Searching for work can be difficult and frustrating, especially if you’ve been doing it for longer than you hoped or planned. And when that job posting comes along that looks like it was custom-written for you, but you never hear back about the opportunity, it can be downright disheartening.
What do you do when you know you’re the perfect candidate for a job? Here’s how to show it and get a call back.
You want this job. You really want this job. So when you submit your resume and cover letter, demonstrate your excitement. Companies don’t want to hire people who just want any job, they want to hire someone who is excited about the prospect of working for them specifically. Show this in your communication with them.
At the same time, you should also be showing your enthusiasm for yourself as an applicant. Don’t second-guess yourself. Don’t be hesitant to answer questions over the phone or in the interview. Don’t be afraid to be wrong, but be able to defend yourself confidently. Confidence is very important in the hiring process. But, be cautious not to let your confidence cross the line to arrogance.
Do Your Homework.
Before you send a cover letter, speak with a company representative, or attend an interview, make sure you know as much as you can about the company. Far too often, candidates don’t research what makes a company tick and this can be the extra push to get you consideration. The website is easy, but also look into LinkedIn and any other social media. See if they’ve been mentioned in traditional media as well, like press releases or newspaper articles.
Be Self Aware.
You will be asked about your strengths. You will also be asked about your weaknesses. It is important that you’re able to come up with something, and not just a strength disguised as a weakness. Tell them what you struggle with, but also your plan to deal with it positively.
Ask for the Job.
Finally, don’t be afraid to ask for what you want. At the end of an interview for your perfect job, tell them you want to be hired. Don’t sound desperate or controlling. Simply recap the interview, your skills, your interests, and how you can benefit the company. Ask them to give you the opportunity to demonstrate these aspects for them by offering you the job.
Are you ready to apply for the perfect job? Harvard Resource Solutions is now hiring for jobs in Troy MI, so contact us today!
December 30th, 2016
The winter blues may be more serious than we always thought. It is easy to understand why the cold days of January and February can get us down, but that also means we have to be diligent about mental health during this time. When your employees are down this time of year, do you have a responsibility to ensure that they have a happy and healthy workplace to come to each day? Here are some ways you can help your team beat the winter blues this year.
Create Mental Health Education Programs.
The best way to know how to solve seasonal depression is to be armed with information. If you create a mental health education program for your staff, you can help them better understand what they are experiencing. Partner with a local clinic or mental health professional who can come in and present on the topic and help individuals find the right solutions for themselves.
Provide Resources for Managing Mental Health.
Another solution is to provide resources that can help your staff manage their mental health. Provide flex time for therapy and doctor’s appointments so they can attend these sessions during regular work hours. Provide spaces in your office that can help promote positive mental health, such as sun lamps or break spaces. Allow your staff to provide suggestions that will help them better cope with seasonal blues.
Ensure That Your Workplace is Stress Free.
Workplace stress is a big factor for unhealthy living regardless of the season. But stress can impact someone more if they are already suffering from seasonal depression. Make sure that you are creating an environment that will alleviate stress, rather than pile it on. Help them maintain a stronger work-life balance so they can be fresh and ready to work while in the office.
Encourage Positivity in Your Environment.
Finally, make sure that your office space is positive. This can be as simple as transitioning the wall color from gray to a more sunny yellow. Utilize spaces that have exposure to natural light. Provide healthy snacks rather than vending machines with candy or soda. Bring in a yoga teacher or a meditation practitioner to help teach positive techniques to your team.
Do you want to help your staff avoid the winter blues this year? Contact Harvard Resource Solutions to learn more today!
December 23rd, 2016
Many people assume customer service skills are a dime a dozen. But that is entirely false. To properly sell yourself for your next CSR job, it is imperative that you create a resume that can stand out from your competition. But how do you do that when customer service skills can appear generic?
Before you apply, consider these ways you can effectively showcase your customer skills on your resume and land that perfect job.
- Use the Job Description to Help.
You should always personalize each resume you send. Why? Because this will allow the decision maker to see your skills in terms of their job opening. Use the job description as a guide for ways to describe your experience. Even unconsciously, this will draw the hiring manager into your story and entice them to contact you to learn more.
- Research Other CSR Professionals.
You don’t have to reinvent the wheel every time. Before you craft your resume, look at what other customer service professionals are including. The best place to research this is LinkedIn. While a LinkedIn profile is more robust than a resume, it will give you some ideas. Take them and make them your own.
- Mention Value-Added Skills.
It is important that you showcase the skills the employer is looking for specifically, but you should also add other skills as a selling point. What else do you bring to the table? What can you do that your competition can’t? These added value skills will go a long way to encouraging a second look at your resume.
- Add Hard Data to Sell Yourself.
Another important aspect of resume writing is data. Wherever you can, include numbers that will help the hiring manager understand how you can contribute to their company. Did you save your last company money? Estimate how much, and include that in your resume. Did you develop time-saving procedures? That data will help, too.
- Include the Right Keywords.
Lastly, you should understand that your resume won’t always be read by a human being first. Many companies are using Applicant Tracking Systems (ATS) to help them narrow down the best candidates for their open jobs. To make sure your resume is selected, use keywords that will help. You can pull these from the job description as well.
Do you want to wow the hiring managers in your customer service job search? Contact Harvard Resource Solutions, now hiring for customer service jobs in Detroit MI, now to see how we can help!
December 16th, 2016
You probably have a formula for attracting top talent to your company. Good incentives and pay ranges will make them happy, right? While there is a lot to be said for those categories, one area where management often fails to make an impression is in the office environment.
Unless they work remotely, your employees will spend more time at the office during the day than they do at home with their families. It is extremely important that they feel comfortable in their workspace and value your environment. So, when you’re searching for the best candidates, be sure that your office environment is front and center to attract the right team to your door.
Design an Environment that Makes Good Decisions for You.
Anthropologically, it is easy to see how environment shaped the development of human behavior. Growing certain crops was only possible in certain climates, so those areas became centers for specific food sources. The same thing can happen in your office. For example, if you want to encourage positive and productive behavior, use software that blocks social media or limits access so your staff doesn’t fall back on negative habits.
Make Good Habits the Normal Flow of Behaviors.
To do this, you want to create an environment that allows good habits to flow in the normal course of behaviors. Put the items you want your staff to work with regularly in prominent places within the office to encourage their use. For example, if you want your staff to engage with innovation, place collaborative workspaces in the center of the office to encourage teamwork.
Reduce Any Negative Influences on the Environment.
To that end, it is important to remove items that impact your team negatively. For instance, if you want to encourage a healthy work environment, replace your vending machines with access to healthy snacks. Take out the soda machines and provide bottled water to your team. Create desk spaces that help your staff remain comfortable and stress free.
Remember to Make the Environment a Priority at All Times.
Above all else, make sure that you’re keeping up with the office environment. Continuously reevaluate technologies that could be upgraded or introduced to improve workflow or productivity. If something is in disrepair, make it a priority to have it fixes so no one is negatively impacted by the inconvenience of the issue. And be sure to use your office environment as a selling tool to attract the best candidates available.
Do you want to hire the best candidates for your business? Harvard Resource Solutions can help, so call us today!
December 9th, 2016
Interviewing can be terrifying. No matter how prepared you are, you can feel like you’re under a microscope. And, in many cases, you are. A company wants to ensure that they are making the right investment for their money and their business. So if you’re interviewing for a project coordinator position, it would help for you to be as prepared as possible even if you’re nervous or scared.
Here are four tips to help you shine at your next interview.
1. Do Your Research.
Never go into an interview unprepared. Know the job description forward and backward and how you can speak to your experience in the same terms. Know as much as you can about the company. At the very least, review their website completely. But you can also look at the interviewer’s profile on LinkedIn and see if you can find the company mentioned in news articles or other media.
2. Dress to the Nines.
Always err on the side of professional when it comes to interviewing. Even if you know that the environment is casual, dress professionally for the interview. Men should wear a button-down shirt and tie along with a jacket. Women should keep accessories to a minimum. The only exception is when a company specifically instructs you to wear casual attire to the interview. This is a test and they want to see if you can follow instructions.
3. Turn Off Your Phone.
A huge mistake that many interviewees make is not turning off their phones. It is so easy today to let technology become a distraction, so don’t forget this step. Before walking into the building, turn off the ringer at the very least. And, in the worst case scenario, if your phone does ring, don’t answer it.
4. Use the Right Body Language.
It is also imperative that you pay attention to your body language in the interview. Practice your handshake to make sure you’re sending the right message. Use the mirroring technique by replicating the body language of your interviewer. Don’t cross your arms because that makes you feel closed off. Don’t lounge and spread your arms or legs, because that indicates ownership and appears “too” comfortable…almost lazy!
Are you looking to schedule your next interview for a project coordinator position? Contact Harvard Resource Solutions to see how we can help you today!
November 25th, 2016
Salary negotiations have long had a stigma in the American workplace. Why? Because no one, neither the employer nor the candidate, want to be the first to discuss money. This leads to situations where neither part is entirely happy with the results of the negotiation. But it doesn’t have to be that way!
Conversations about salary may be the most important topic to discuss once you’ve decided to hire someone, so don’t make it awkward and it won’t be. Here are some things you can do help talk more openly about money in the hiring process.
Approach the discussion without stigma.
Many employers start by asking the wrong question, “What is your current salary?” In truth, this should have no bearing on the negotiations for your job because the requirements and environment may be very different. Instead, remove the stigma of salary negotiations by starting from a place based on information about the market.
Start the conversation early in the process.
Many people are afraid to discuss salary right away. But it may be important to talk about it very early in the process. In this way, you’ll be managing the expectations and if at any point the negotiations aren’t working for either party, it won’t be too devastating to walk away.
Be thorough about what you discuss.
People are also often afraid of claiming precise numbers. They’ll give a range or say they’re flexible. But that is rarely the case. Instead, put together numbers that make sense based on your location and industry. Also, be sure to talk about the bonuses or incentives your company offers along with benefits.
Don’t be afraid to ask direct questions.
If you can’t meet over salary negotiations, it might be time to find out why. Ask them direct questions about what they’re looking for and what it would take to make an offer. This can give you an idea of where you need to go from your perspective.
Take control of the salary situation.
Control over salary negotiations isn’t about who is right and who is wrong. Nor is it about making sure you have the upper hand. When you’re in control of the conversation, you can remove the stigma and create a safe environment to talk about one of the most important aspects of a job offer. And this is good for everyone.
Are you prepared for salary negotiations with your new hire? Contact Harvard Resource Solutions Staffing Agencies in Detroit MI to learn more!
November 17th, 2016
In your job search, you may have begun to think about options for working from home. Many companies are now offering remote working opportunities, and the concept sounds perfect for a lot of reasons. But, as with any work experience, there are pros and cons.
Before you decide to take the plunge and apply for that next job working from home, here are some of the things you should consider.
Pro: No commute.
Of course, a huge advantage of a work-from-home job is the lack of commute. You don’t need to spend anywhere from a half hour to several hours of your day driving to and from the office. That means as soon as you’re ready to start, you can start.
Con: No community.
On the other hand, what working from home lacks that an office can provide is a sense of belonging. When you work at a company, you have a community of co-workers to help out when necessary and be there as a sounding board or just company while you’re working.
Pro: Less stress.
At home, you may find that you are less stressed than in an office. There are a lot of contributors to stress when it comes to your career, and it can lead to health problems like heart disease and stroke. At home, it is easier to step away from stressful situations.
Con: More accountability.
However, without management there to directly supervise your work, you need to be responsible for ensuring that you complete your tasks on time and in a quality manner. Working from home is more based on results than on hours worked.
Pro: Fewer distractions.
When you are trying to work on a task, you won’t have to deal with the phones or with co-workers interested in striking up a conversation about the latest episode of The Walking Dead. You can give yourself time limits to complete projects and meet them.
Con: More distractions.
However, there may be other distractions present while you’re working from home. There will always be laundry to do, or children and pets vying for your time and attention. Family members may misunderstand what working from home means and ask you to help out with errands during work hours.
Do you think working from home is a viable option for you? Contact Harvard Resource Solutions to learn more!
November 11th, 2016
This is the season for gratitude. It is the time of year we think about all of the things for which we are thankful. They say it isn’t happy people who are thankful, but thankful people who are happy. So applying gratitude to your professional life and your employees is critical.
Thanking your team is about more than motivating them on the job. It will make you a better boss and a happier person. So, while Thanksgiving is a catalyst, it is time to start being more grateful every day. Use this holiday season to show your team that you’re thankful for their loyalty with these easy ideas.
- Say the Words.
Simply saying “thank you” can be a good way to start showing your employees that you’re thankful for their contribution. You and your management team should acknowledge when someone does good work or goes out of their way, but you should also encourage co-workers to treat each other with gratitude. Build an environment where appreciation is shown whenever it is deserved.
- Send a Thank-You Note.
Throughout the year, not just around Thanksgiving, you should send employees personal notes to let them know how happy you are that they are part of your team. Hand write a note on an attractive card or stationary and mail it to their home. This will be a pleasant and welcomed surprise when the get home from a hard day at work.
- Pay It Forward.
Gratitude isn’t only about thanking someone for the things they do that benefit you. Grateful people understand that true joy comes from passing thankfulness on to others. An office that practices gratitude will also be more helpful and more team-oriented on the whole. They will feel comfortable collaborating and sharing ideas. That spirit of Thanksgiving will be a part of the office culture all year round.
As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. – John F. Kennedy
Do you want to ensure that your staff is impacted by your gratitude? Contact Harvard Resource Solutions to learn how we can help.