September 23rd, 2016
It is perfectly natural to feel frustrated while you’re in the middle of a long job search. You have a resume that’s been proofread and looks great. You interview well. But you’re still not getting the job offer. Remember, this job search rejection may not be you at all!
Companies have to make difficult hiring decisions all the time. Rarely is there only one applicant per job opening, so not everyone who applies for a job can get that final offer. If you’re feeling more rejection than you’d care to admit, consider this job seeker advice.
- Everyone has a great job offer fall through.
No matter how good a candidate you are, you’ve experienced rejection. Why? Every job reviews dozens, if not hundreds, of resumes, and those candidates are narrowed down into just a few to screen and interview. A company may interview five or 10 people, but they only have one job offer. Their choice may come down to tiny nuances in someone’s experience or personality. Even if you’re perfect, which no one is, you won’t get every offer.
- Go ahead and vent to the right audience.
And it is OK to be frustrated about that. But understand how and where you’re venting about your experience. Positivity is important in a job search, so don’t tell potential employers how frustrated you are with the job offers you didn’t get. Instead, focus on what you can do for each company and position yourself as a great candidate. Talk about your frustrations with your close friends or family privately.
- Trust us, it may be for the best.
Sure, no one wants to hear the old adage, “everything happens for a reason.” But, in many cases, it’s true. If you don’t get a job offer, it may be because the job wouldn’t have been a good fit for your career. If you accepted that job, maybe you wouldn’t be in a position to accept another job that would be better suited for you. Always move forward, don’t look back.
- Many people experience a career slump.
Every CEO or entrepreneur has experienced some level of failure. Failure is not the problem, it’s what you’ve learned from it that matters. If you decide that you can’t get up and brush yourself off and move forward, you will hold yourself back. Take the lessons you’ve learned from situations that didn’t work out and apply them to your future. You can be a better person because you’ve pushed ahead.
Are you ready to tackle your job search with renewed energy? Harvard Resource Solutions is now hiring for jobs in Southeast MI, so call us now!
September 16th, 2016
You need someone for an open position, so you go to your local community job board or online to find the top talent. You review resumes, call some potential employees, and set up interviews. Once you find the person you want to hire, everything else is a piece of cake, right? Finding and hiring top talent isn’t as easy as all that. Here are some sobering stats to consider next time you need to fill an open position at your company.
- Time to hire is almost a month, but top candidates are only available for 10 days.
When you think about those numbers too long, they simply don’t add up. A company is likely to have a job open for nearly a month as they go through the hiring process. During that time, they will meet with candidates, evaluate applications, and hopefully make an offer. At the same time, top candidates are usually only on the market for an average of 10 days, which means you may lose out on great employees if you don’t take action quickly.
- Your company is spending an average of $4,000 on each open position.
The employee salary isn’t the only cost your company has for an employee. Think about the cost of the application and hiring process. Consider how much money your company can lose if someone isn’t in that position. Consider the added duties you need to place on another employee, so they now split their time and have to juggle their effectiveness.
- Improving your company brand can reduce turn over by nearly 30 percent.
Why do employees leave? There are a lot of reasons, and sometimes it is because they aren’t happy with the way the company is represented. If you can improve your employee brand to create an environment that encourages employee loyalty, you will find that you retain more star employees.
- Over half of your potential candidates will stop the process if it is too hard.
What is your application process? Do you have an online form that an employee can fill out? How do they find your open positions? Recent research has shown that even qualified employees will become easily frustrated if they feel an application process is simply too difficult or requires too much information that may not be relevant.
Are you ready to make an important hiring decision? Contact Harvard Resource Solutions to find the best candidates in Troy, MI!
September 9th, 2016
Customer service is a competitive job. There are a lot of candidates with your experience, so you know you have to stand out. However, some job seekers take this concept too literally and send resumes so far outside of the box they don’t seem to fit anywhere. There are some rules for writing your resume that should be followed, even if you want to demonstrate that you are different. Here are some of the most common rules that are broken for no reason. Keep these and be creative in other areas of your resume.
- Keep it simple.
There has been a trend recently toward creative resumes. These are ones that use color, creative design, and quirky language to try to set the job seeker apart from their competition. While this can be good in some arenas, customer service isn’t necessarily one of them. A recruiter or hiring manager for these types of jobs want you to keep the resume simple and get down to brass tacks. Start the resume with a bang by providing the most important information about your qualifications and experience.
- Use plain language.
Jargon is the enemy of the customer service representative. Why? Because the person that hires for the role may not be versed in the language of the industry. Instead, use plain language that anyone can understand even if they’ve never worked a single day in customer service. This will help everyone who reads your resume determine if you’re a really good fit for the position rather than someone who likes to drop in important words.
- Tailor every resume.
A huge mistake that many job seekers make is keeping a single-use resume. Especially in customer service, this is a big problem. Why? Because an insurance call center has very different requirements than a customer service representative at a manufacturing company. You want each individual company or hiring manager to understand that you are a fit for their specific position, not just any position.
- Use action words.
Lastly, use active language. Rather than saying, “15 years customer service experience,” say, “provided exceptional customer service in the telephone industry for 15 years.” You want your phrases to be engaging with words that showcase what you’ve accomplished. Provided, enhanced, discovered, created, organized, and improved are all examples of active words that can be used to describe your day-to-day duties. Don’t forget to mention your specific accomplishments.
Are you in the market for a new customer service position? Harvard Resource Solutions is now hiring for customer service jobs in Troy MI, so call us today!
August 26th, 2016
It is usually the job of the human resources department to motivate an entire company. But who motivates the motivators? If you’re running an HR department, paying attention to your own team is as critical as the programs you implement for the rest of the company. So how do you motivate your human resources department while they are working hard on everyone else’s employment issues and problems? One way is to tap into their individual personality traits. Here’s how.
- The Healer.
This person is your idealist. They are imaginative and creative. They also want to make sure that they reach their full potential, and that the others around them have the same opportunities. Motivate them by tapping into their creative problem-solving tendencies.
- The Visionary.
This person is both analytical and logical, but it is important to them that they share their knowledge with others. To motivate them properly, don’t place many restrictions on their work. Also, telling them something is impossible is a sure-fire way to get them to accomplish it.
- The Provider.
This person is most concerned about how others in the workplace feel and if their needs are being met. They usually work best in very structured environments. To motivate them, show how finishing their task will benefit multiple people.
- The Supervisor.
This person likes to be in charge, but they also like to follow the rules. They work hard and make sure everything stays in order. To motivate them, provide a clear, detailed list of tasks and the outcome that each should have.
- The Inspector.
Inspectors are introverts, but they aren’t socially disconnected. They want to be involved, but they need to fully understand how their participation will work for the project. If they have a task list, they will perform every step. To motivate them, say you’re relying on them.
- The Performer.
This person is the center of attention. They are spontaneous, energetic, and talkative. They can be the hardest to manage and motivate. To motivate them, play on their need for attention. Let them know how others will see them if they succeed in their task.
What personalities are on your human resources team and how can you motivate them? Contact Harvard Resource Solutions Staffing Agencies in Troy MI to learn more today!
August 19th, 2016
Office managers are often the glue holding everyone in an office together. You will deal with individuals at a variety of levels within the company, as well as clients and customers. If you’re looking for an office manager position, it is not only critical to demonstrate your professional experience but to showcase your soft skills. Here are the most important soft skills you must include on your office manager resume.
It may go without saying that you should highlight your ability to communicate, but the real art is in exactly how you do it. You want to demonstrate that you have not only a grasp on interpersonal, verbal communication but also strong written skills. The resume itself becomes your tool, as well as a well-crafted cover letter.
Some companies also refer this as a “self-starter.” What you want to show is that you take initiative without being asked. You can demonstrate this in your descriptions of your previous accomplishments. For example, if you created an organizational system make sure you pointed out that you assessed a need before it became a large concern.
Office managers will have a lot of responsibilities, but the same hours in the day as everyone else. Time management skills are critical. Can you do the work that is necessary within established time frames? Can you work with tight deadlines? Can you reduce the time to complete some tasks allowing you and your staff to be able to accomplish more in less time? Have you done this before?
Speaking of your staff, an office manager also has to work with a number of people from every level of the company. That means collaboration is far more important than competition. Learning how to work with others is critical, and encouraging others to participate in team activities is also important. Showcase team activities from your past.
An office manager is also the person responsible for any and all problems within the office. In fact, it may be a good idea to learn how to solve problems before they even happen. Show on your resume that you have been a problem solver. Don’t just suggest that you can solve problems, but give specific examples. Remember, the first problem you would solve for an employer is filling an open position that needs an experienced office manager. Be the solution to their problem.
Are you looking for your next office manager position? Harvard Resource Solutions is now hiring for jobs in Troy MI, so contact us today!
August 12th, 2016
Temporary workers can be the very lifeblood of certain industries. When you have surges of production that need additional help or a backlog of work that must be completed, hiring a temp is a great way to ensure success. But temporary workers do have needs, just like your permanent staff. So how can you create a better working environment for these short-term employees? Here are some ways you can help your temps stay happy and engaged while on assignment.
- Communicate with them and their recruiter.
The first essential step of establishing a good working relationship with a temp employee is communication. While they have arrived with the basic skills you need, don’t assume they know how to do exactly what you want how you want it. Communicate your needs effectively, and provide constructive feedback. Don’t forget to include praise when they do a great job. Also, keep your contact at the agency informed about their performance.
- Be prepared on their first day.
Another challenge for many temporary workers is a lack of resources from the start. Many companies aren’t prepared for their new short-term employee and waste a whole day trying to track down workspaces and technology in their working environment. Take a day or two before their first day to prepare for them to arrive. They will know they are valued and will be more willing to do a good job for your company.
- Establish the expectations early on.
Before your temporary employee arrives on the first day, establish the expectations with them and the agency recruiter. Let them know what you need to have happen, the goals of the assignment, and how their performance will be measured. When they arrive, reiterate these expectations. Ask them what they hope to achieve by working there as well, so you can have a mutually beneficial relationship.
- Reinforce that their contribution matters.
Lastly, make sure they understand that their role in your company, even for a short period of time, is essential to your success. Value their performance. You may not be able to provide bonuses or incentives since they are not your permanent employee, but continuously reinforce that they are valued, and provide this feedback to the agency.
Are you looking for temp staff to fill a short-term need? Contact Harvard Resource Solutions to learn more today!
August 5th, 2016
When you’re applying for opportunities, it is your job to demonstrate your skills and abilities to a potential employer. Your role as a job seeker is to prove to the hiring manager that they want to hire you over your competition. Giving them something to recognize as a stand-out skill will help them make that decision.
So, how can you be completely prepared to ace your interview and land that next job? Use the following tips to enhance your chance of being hired, and prove yourself to be a good choice for the company.
- Know your job.
It sounds reductive, but it is important that you know your own job backwards and forwards, so you can communicate your experience to a hiring manager. When a company is looking for a new employee, they have a problem to solve. You need to demonstrate how you can solve that problem.
- Understand the market.
It is also important to know how the market works in relation to your specific job. Look up information on the salary for your job title in your area, and learn about what other people doing your job do. Find out what is expected in that position at most companies, so you can provide those skills, as well as added value.
- Develop your skills.
To further these skills, never stop learning. Read books about your job and continuously expand your experience. But also talk to the hiring manager about ways you can continue to grow within their position.
- Practice communication skills.
When you’re looking for a new job, you also need to demonstrate your skills communicating with people of all levels of business. You should also show your skills when writing emails. Make sure that everything is correct in spelling and grammar and edited before you send a cover letter or thank-you note.
- Network within your industry.
Between jobs, it is a good idea to continuously expand your network. When you do, you can also expand the network for your future employer. Be a connector. Introduce them to people who can be potential resources or even customers.
Are you ready for your next job interview? Contact Harvard Resource Solutions, now hiring for jobs in South East MI, to learn more!
July 29th, 2016
It has always felt like the temporary staffing industry was concrete. Employers simply contact an agency to help them source and hire talent each time an open position becomes available. But even staffing is facing an evolution in the midst of our technology- and internet-driven culture. If you’re a manager, it is a good idea to find out more about the current staffing trends so you can stay on top of the game for your own industry.
Consider the following temporary staffing trends that employers need to know about.
- The on-demand workforce.
Freelancing and the online access to short-term jobs has changes the employment landscape. After the recession, when many Americans were facing layoffs without any prospects for the future, the Gig Economy was born. Some people find short-term jobs online to make extra money, while others decided they like the flexibility of these opportunities. Staffing agencies have taken note, and many are making changes to their service offerings to accommodate these working relationships between clients and candidates.
- Understanding big data.
Along with internet access and the sharing economy, the current world is run by data. Big data to be specific. Over the last decades, the tech community has created so many efficient ways to collect data that the ability to analyze it hasn’t kept up. Staffing agencies are relying on big data to determine trends, and your company is affected by this information whether you’re actively engaged or not. This opens up avenues of discovery, as well as a new job market for tech professionals and analysts.
- Online communications systems.
With all of these changes in technology and the way we use it to communicate, it isn’t a wonder that more agencies are turning to social media, emailing, and text messaging to communicate with clients. Face-to-face contact isn’t going away any time soon, and neither are phone calls, but many companies are supplementing this with forms of online communication. There are a few reasons for this, but the immediacy of connection is the primary motivator.
- Seasonal hiring.
Finally, a staple of the staffing industry is seeing positive growth. Many employers are making use of true temporary staffing by working with agencies to help them bring on additional employees for their busy seasons. Different organizations will have different needs, but temp jobs are still one of the most cost effective ways to handle short-term hires. The agency handles the prescreening, placement, payroll, and management of the team while the employer benefits from their labor.
How can you work with a staffing agency to help your company succeed? Contact Harvard Resource Solutions, a Staffing Agency in Detroit MI, to learn more!
July 22nd, 2016
Conventional wisdom reinforces the idea that being unemployed is inherently bad. New college graduates are expected to find a job before they even leave school. And individuals looking to make a change in their career path are encouraged to have a new job before they turn in their two weeks’ notice. But not having a job right away isn’t always the worst thing you can do for your career. If you’re still looking for a new opportunity, don’t get too worried. Here are some positive things to keep in mind while searching for a new job.
- Take time for yourself.
Whether you’re fresh out of school or between jobs, it isn’t a bad idea to take some time for yourself. You’ve been focused on one thing for so long, a moment of self-discovery could be worth the rest of your life. Don’t put off your job search, but while you’re looking, do something you’ve always wanted to do. Write that novel. Travel. Start a blog. Take up a new hobby. Do whatever makes you happiest.
- Don’t rush into something not right.
A big mistake job seekers make when they have been out of the job market for a little time is to take the first offer that comes along. While financial concerns are quite real and important, taking a job that is a bad fit could be just as damaging to your long-term financial and mental health. Spending a little extra time could mean the difference between quitting again and finding a career.
- Work on your networking.
While you’re not working, spend time on your networking. If you’re more introverted, start with your social media presence. Build your LinkedIn profile. Create a website that can be a portfolio or online resume. Then, branch out to face-to-face networking. Go to a local industry meeting. Challenge yourself to talk to at least three people. Connect with others in your community.
- Create a career plan.
This is also a good time to make a map of where you see yourself in six months, a year, five years, and 10 years. What skills do you have? What do you really want to do? What can you match up? This can give you an idea of the types of jobs to start looking for now and how to fit them into what you want to do in the future.
Are you looking for your next career opportunity? Contact the team at Harvard Resources Solutions, now hiring for jobs in South East Michigan!
July 15th, 2016
Finding the right person for your open position can be a challenging process. With so many potential candidates applying for your jobs, how do you determine which are the best fit? Every company needs to make tough decisions when choosing one candidate out of hundreds. Some companies like to hire recent college graduates for their entry level positions. There are a variety of benefits to doing this. If you’re considering the perks of hiring new grads this year, here are some factors to keep in mind.
- They’re eager to learn.
Most recent college graduates have not had an opportunity to gain experience in their field. They may have held summer jobs, but most likely they are looking for an entry-level opportunity to get their foot in the door. Hiring new grads will allow you to tap into this enthusiasm and harness it for your own company.
- They offer a new perspective.
When the same group of people is making a decision every time, you run the risk of your brand or product getting stale. Adding a fresh perspective into the mix can help you change things up just enough to target newer audiences. You’ll find that these new ideas can be incorporated seamlessly into your existing business just by having someone to help you bounce around ideas.
- They’re more flexible.
A younger employee does not have a lot of the same considerations for time or learned behaviors as their more experienced counterparts. They aren’t as likely to have excessive commitments that negatively affect how they can spend their time. While it is absolutely appropriate to allow for your employees to have a positive work-life balance, you can take advantage of the schedules of your younger employees while they’re still flexible.
- They know technology.
There is no denying that technology is changing the way business works. Companies unwilling to embrace new ideas and enter the technological age are quickly being left behind. But you don’t have to do a complete overhaul to gain some basic advantages. When you hire millennial new grads, they bring with them a lifetime of tech experience and can help you make small changes to improve your company’s processes.
- They expect starting salaries.
We would be remiss if we didn’t mention the financial benefits of hiring young college graduates. Because they do not have extensive experience in their field, they are more likely to accept a lower salary than their more experienced counterparts. While you shouldn’t exploit young workers, you can pay them a lower living wage as they are gaining valuable experience working for your company.
Are you ready to make some new hiring decisions? Contact the team at Harvard Resource Solutions today to learn more!