What to Watch For in a New Employee’s First Week

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Making a hiring decision is complicated. No matter how much you like someone based on their resume or their interview, there is nothing that can predict how they will actually work out in the company. You can run all the personality assessments that you want, but people don’t always function by the book. So what… Read more »

“What Makes You Right for This Customer Service Job?”

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Before you go for that next customer service interview, it is important to create a strategy for answering the potential employer’s questions the right way. This doesn’t mean only saying what they want to hear, but instead, knowing how to position your experience to increase their interest level in you as a candidate. There are… Read more »

5 Big-Time HR Career Mistakes to Stop in 2016

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HR professionals are in a unique position in the modern workplace. They are both the gateway into the organization and the glue that holds it together. If you want to be successful in human resources, you need to cultivate the right skills, and learn what to stop doing that is preventing you from growing in… Read more »