Employees Dealing with the “Winter Blues?” What Can Employers Do to Keep Their Workplace Happy and Healthy

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The winter blues may be more serious than we always thought. It is easy to understand why the cold days of January and February can get us down, but that also means we have to be diligent about mental health during this time. When your employees are down this time of year, do you have… Read more »

Are You Effectively Showcasing Your Customer Service Skills on Your Resume?

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Many people assume customer service skills are a dime a dozen. But that is entirely false. To properly sell yourself for your next CSR job, it is imperative that you create a resume that can stand out from your competition. But how do you do that when customer service skills can appear generic? Before you… Read more »

Office Environment Attracts the Best Candidates…Not Pay!

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You probably have a formula for attracting top talent to your company. Good incentives and pay ranges will make them happy, right? While there is a lot to be said for those categories, one area where management often fails to make an impression is in the office environment. Unless they work remotely, your employees will… Read more »